Beginner 14 min

View & Pay Your Invoices

Access PDF invoices, historical payments, unpaid status and regularization from the dashboard.

#Factures#Payment#PDF

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View & Pay Your Invoices

Theclient space collects all your invoices: paid, waiting and historical. This guide explains navigation, PDF download, unpaid regularization and understanding of Anthony IT Solutions billing lines.

Access invoices

  1. Connect to the client space
  2. Menu Factures or shortened from the dashboard
  3. List sorted by date, status Paid / Unpaid / Pending
  4. Click an invoice for details and download PDF

Understand an invoice

  • Invoice number and date of issue
  • Services concerned (offer, period, options)
  • HT/TTC amount according to display configured
  • Payment method used (credits, card, transfer...)

Pay an unpaid invoice

  1. Open the unpaid invoice
  2. Click Pay or reload credits, credits & means of payment
  3. Validate payment, status passes to Paid
  4. Reactivated service if suspended for unpaid (on time)
Keep your PDFs for accounting purposes. Invoices are also sent by e-mail to the account address.

Recurring invoices

Monthly renewals automatically generate an invoice or debit credits according to your mode. Anticipate expiration, renew service.

Litigation or error

Contact the support via ticket by attaching invoice number and description. Do not charge the same unpaid amount several times.

FAQ

Facture pro / VAT intracom ? Inquire company information in Account before order settings if applicable to your status.