Intermediate 15 min

Troubleshooting VPS Reseller

VM blocked in provisioning, insufficient quota, inaccessible console or network error: resolution tracks.

#Debate#Error#Support

Ready to start your service? Check offers and order online.

View offers and order

Troubleshooting VPS Reseller

Solutions to the most common problems on an envelope offer and its VM girls.

Could not create VM

Quota exhausted, check remaining CPU/RAM/disc/IPv4
VM in progress, wait until another provision is completed
Service suspended, regularize billing

VM blocked in provisioning

Wait 10-20 min (Windows, large disk)
Refresh the panel; if status remains unchanged after 30 min, open a ticket

Console / SSH / RDP inaccessible

VM started? Test Reboot from Panel
Console NoVNC: guide access
OS firewall: UFW (Linux) or Defender (Windows)

Incorrect quota displayed

Recently deleted VM: possible release time
Reload the page or disconnect/reconnect the client space

Need help?

Open a ticket from the client area with: envelope name, VM affected, attempted action, exact error message.

Guide: open support ticket